Covid-19 doesnt seem to be going anywhere. The good news is we are still open for business and making some changes to how we can operate to focus on the safety of our employees and all of our awesome customers! We have placed additional steps for sensitization of the facility and hygiene practices including social distancing protocols for our staff. You might start to experience longer than usual email and chat response times from our support team. Like many small businesses we have had to adapt to the way we do business. We’re seeing an influx of customer inquiries and we’re doing our best to answer each question quickly and thoughtfully.
Before contacting us about your orders, keep in mind that like many others in the industry, our fulfillment times are slower than usual for some product categories. Your order’s status changes as soon as it starts fulfillment or shipping. Of course, feel free to email us firstname.lastname@example.org or facebook message us with any questions.
While we are still able to accept orders on our website, some shipments may be delayed. Some of our vendor’s warehouses have been temporarily closed down during this National Health Emergency and are experiencing delays in shipping out products.With that being said we are committed to fulfilling ALL orders that are made in the order that they were received.
We appreciate your patience and understanding in this matter